Returns & Exchanges

Returns & Exchanges

Last Updated: [08/01/2026]

Return & Refund Policy for Thrivetogether.best

Thank you for shopping at Thrivetogether.best. We want you to be completely satisfied with your purchase. This policy outlines the rules and procedures for returns and refunds. Please read it carefully.

1. Return Eligibility

You are eligible to request a return under the following conditions:

  • The item is unused, in its original condition, and in the original packaging.

  • The return request is submitted within 30 days​ of the delivery date.

  • The product is defective, damaged upon arrival, or incorrect (we sent the wrong item).

Please note that certain types of items are non-returnable for your protection and due to their nature:

  • Digital products​ (e.g., e-books, software, audio files).

  • Personalized or custom-made goods.

  • Items on final sale or clearance.

2. Return Process

To initiate a return, please follow these steps:

a. Contact Us:​ Email us at support@thrivetogether.best​ with your order number, the reason for the return, and, if applicable, photos of the product (e.g., showing damage or defect).

b. Instructions:​ Our team will review your request and, if approved, provide you with a return authorization and the shipping address for sending the item back.

c. Ship the Item:​ Once you receive instructions, please ship the item back to us. We recommend using a trackable shipping service, as you are responsible for the item until it reaches us.

3. Refund Process

Once we receive and inspect your returned item:

  • Approval:​ If the return is approved, we will initiate a refund to your original payment method.

  • Timing:​ You will receive the credit within 3–7 business days​ after the refund is processed, depending on your bank or card issuer’s policies.

4. Non-Refundable Situations

We cannot offer refunds in the following situations:

  • Items returned after the 30-day return period.

  • Items that are damaged due to customer misuse or are not in their original condition.

  • Non-returnable items, as listed above.

  • Return shipping costs (unless the return is due to our error, such as shipping a wrong or defective item).

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@thrivetogether.best.

6. Contact Information

If you have any questions about this policy or your order, please contact us:

  • Email:​ support@thrivetogether.best

  • Website:​ thrivetogether.best

Seller Information:

CHRISTOPHER MIKAL PERRY

201 W MONTGOMERY XRD APT 110

SAVANNAH, GA 31406-3378

+19038583893

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